Apartment Hotel 11 住一

About Us

APARTMENT HOTEL 11

APT11 · A modern apartment-hotel brand in Japan

Beyond “staying” — toward “living.”

About the Brand

Apartment Hotel 11 is a modern apartment-hotel brand in Japan created by the HIWIN Group. Designed for families, friends, long-stay travelers and short independent trips, it offers a stay that balances privacy, comfort and flexibility — so a journey is not only about reaching a destination, but about feeling as settled as coming home.

Apartment Hotel

  • Hotel-grade management meets a home-like space
  • Friendly for larger parties
  • Ideal for families, friends and groups

Connected service ecosystem

  • Linking accommodation, dining, transport and daily-life services

A stay built for families and groups

Apartment Hotel 11 pays attention to what families and groups really need on a trip. More than simply providing a bed, we care about whether companions can be at ease together, dine effortlessly, sort out their clothes and keep a familiar daily rhythm while traveling.

Spacious rooms, a simple kitchen, laundry facilities, a bathroom, Wi-Fi, appliances and basic amenities form the foundation of every stay — making family trips, travels with friends, long stays and short getaways more comfortable.

Fully private space

No need to share living areas with strangers — ideal for families, couples, friends and multi-generational households staying together.

Equipped for longer stays

Kitchen, laundry, bathroom, Wi-Fi and home appliances keep you comfortable and self-sufficient on the road.

Friendly for larger parties

From the scale of the space to the in-room layout, it suits families, friends and groups traveling together.

City-living locations

The brand is based around Japan's popular cities and travel areas, balancing sightseeing, shopping, food and everyday convenience.

What is an Apartment Hotel

A new form of stay between a hotel and an apartment

Hotel-grade assurance, apartment-style freedom

Apartment Hotel 11 brings hotel-grade management together with apartment-style space. Guests enjoy a freer way of living than a traditional hotel, while keeping the reassurance of standardized operations, online services and travel support.

This kind of stay is especially suited to travelers who want to set their own pace: you can prepare a simple meal, do the laundry and look after the children, then return to a space that feels more like home after a full day out.

We want every trip in Japan to be more than “just one night” — a more relaxed city stay that stays close to everyday life.

The HIWIN Group service ecosystem

Travel services that go beyond the stay

Apartment Hotel 11 is created by the HIWIN Group. Beyond accommodation, the brand's service system extends to the practical needs that arise while traveling — connecting the experience from check-in to getting around, dining and daily essentials.

Accommodation booking and apartment-hotel operations
Restaurant reservations and dining-related services
Food delivery and daily essentials on the road
Massage, SPA and travel relaxation services
Airport transfers, transport arrangements and tour services
Luggage storage, cleaning and in-room amenity services

A stay in Japan that's more comfortable, freer and more reassuring

We believe that accommodation on a trip is not just a place to rest, but part of the journey itself. Through more spacious rooms, more everyday-ready facilities and more complete service connections, we aim to offer a modern stay well suited to traveling Japan's cities.

Whether it's a family trip, travel with friends, a couples' getaway, or a traveler who needs a short- or longer-term home, we want every stay to feel easier, more private and more like home.

Want to know more about our stays and services?

Browse rooms from the accommodation home page, or reach out through customer support with questions about your stay, transport and travel services.

View stays